Usetta: every enquiry answered in seconds.

Seconds. The agent is event-driven rather than polling on a schedule, so it replies as soon as the message lands. There's no queue and no business-hours gate unless you deliberately set one. Some businesses do want an out-of-hours message that sets expectations differently, and that's a configuration choice.

It works from a playbook you approve, and it escalates rather than guesses when a question falls outside it. Every conversation is logged in full, so if it does get something wrong you can see exactly what happened and tighten the playbook. You're correcting a document, not debugging a black box. In practice the first two weeks after launch involve real tuning, and we plan for that rather than pretending it launches perfect.

Yes, Arabic and English, including threads that switch between the two mid-conversation, which is how a large share of UAE enquiries actually arrive. This is handled at the model layer rather than by translating an English response, which is a visible quality difference to a native reader.

They escalate to a human with the full thread attached, so your team doesn't restart the conversation. We'd rather the agent escalate too often at first and get tuned down than have it guess confidently and lose a serious prospect.

Yes. We build around what you already run rather than asking you to migrate first, because migration is a separate decision and usually a bad one to bundle into an automation project. If you don't have a CRM, the dashboard covers the basics until you need more.

Two to three weeks for a working first version, most of which is defining your qualification criteria and objection playbook rather than engineering. If those already exist in written form it's faster.

There's a per-conversation inference cost, which varies with how long conversations run and which models the routing selects. We'll model it against your actual enquiry volume before you commit, and tell you if the numbers don't justify it at your volume and deal size.

We recommend being straightforward about it. In practice it doesn't reduce conversion, because response speed matters far more to a prospect than who typed the reply, and being caught pretending is a worse outcome than disclosing.