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Clinics & providers

Automation for clinics, with the data discipline the sector requires.

Patient enquiry handling, appointment workflows and document automation, built with strict access control, local model deployment where data can't leave, and a human in the loop on anything clinical.

Context

What we've learned building for healthcare.

Healthcare automation has a bright line: administrative work can be automated aggressively, clinical judgement cannot be automated at all. We build firmly on the administrative side of it and are explicit about that boundary.

Patient enquiries, appointment scheduling, reminders, intake forms and document handling are high-volume and consume clinical staff time that should go elsewhere. Those are the targets.

Data handling is the hard constraint. For workloads that can't leave your infrastructure we deploy models locally, so patient data never reaches an external provider.

The recurring problems

Where the money leaks.

Clinical staff doing administrative work

Reception and coordination time spent on scheduling and intake is the most straightforwardly recoverable capacity in most clinics.

Enquiries outside clinic hours

Patients enquire when they're unwell, not when reception is staffed. An always-on first response is materially better than a voicemail.

Patient data can't leave the building

Which rules out most off-the-shelf AI tooling and is exactly why local inference matters here.

What we'd build

The services that apply here.

Questions

Healthcare-specific questions.

Will AI make clinical decisions?

No. We build administrative automation only, scheduling, enquiries, intake, documents. Anything touching clinical judgement stays with clinicians, and we'd decline work structured otherwise.

Can patient data stay on our systems?

Yes. Local model deployment means inference happens inside your infrastructure and data never reaches an external provider. It costs more to run and it's the right call here.

Do you handle insurance and claims paperwork?

Document automation covers parsing, validation and routing of that kind of paperwork, with a human approval step before anything is submitted.

Work in healthcare?

Tell us what's actually breaking. If we're not the right fit we'll say so on the first call.